Frequently Asked Questions
How does it work?
- You place an order on our website. We deliver all orders placed before Thursday 12pm on the following Sunday between 8 - 10pm.
- We will deliver the food to you fresh on Sunday between 8-10pm.
- We recommend you refrigerating rest of the meals that you do not plan to eat that day.
- Reheat in the microwave, enjoy and dispose the container. Hassle-free savings!
Can I heat my meals in the microwave?
Yes you can. Our food containers are microwaveable.
How long will the food last?
Our food will remain tasting great for 7 days as long as the food is refrigerated properly.
How will my meals be packaged?
Our meals are packaged in 8oz containers with 3 compartments for your rice, meat and veggies. The food is portioned to keep you satiated until your next meal.
What time will the meals be delivered? Can I choose a timing?
Food will be delivered Sunday evenings. You will receive a call from us approximately 1 hour prior to delivery. Currently you cannot choose a delivery timing. however, if you have a special request for a time frame during Sunday evening, we will try our best to accommodate but cannot guarantee that we will meet your request. We're working on a more flexible schedule soon!
Do you accommodate for food allergies?
Please do let us know in the comments before you order of any food allergies. We will post the food ingredients in our weekly menu section so please have a read at the items before placing your order.
Can I cancel my monthly subscription in the middle of the month?
Not through our website but if you give us a call or shoot us an email we will try our best to accommodate requests.
What is your delivery region?
Right now our delivery range is downtown Toronto.
How often is your menu updated?
Our menu will be updated weekly to provide with a variety of options for your weekly delivery.